Ecommerce Italy 2025

By leveraging our extensive network of carriers, both within and beyond DHL Group, we provide tailored solutions to meet the needs of e-commerce players and various sales channels. With over 10 years of experience in developing B2C distribution solutions for Germany, where innovative delivery options have set early market standards, we now offer Europe-wide solutions that consider local differences and the dynamic evolution of consumer preferences. Our affordable cross-border solutions adhere to local standards, making deliveries more flexible, returns more convenient, and logistics greener. We provide simplified access to a rapidly growing network of over 140,000 lockers and parcel shops, meeting the expectations of large e-commerce players and start-ups alike.

Discover the solutions we offer to unlock the full potential of your B2C exports!

Italy's leader for conversational AI-based virtual assistants that helps businesses evolve their customer experience through next-generation AI Agents

Shopware, Europe's leading Open Commerce platform, offers services and features for the benefit of merchants and consumers.

With new artificial intelligence (AI) features, the integration of 3D visualizations and compatibility with Spatial Commerce, Shopware makes sales processes simple and consumer-oriented.

Shopware also brings innovation to the B2B sector, thanks to native features for complex and structured business models.

50,000 merchants benefit from our solution, including: Gedi Digital (La Repubblica), Stabilo, Virgin Active, Farmasave, Mercedes Benz, Cube Bikes, Armedangels, Foodspring.

For over a decade, we have been partnering with some of the world’s most famous brands to design, launch, and scale their digital shopping experiences.

Founded in Italy in 2011, Nebulab is an international e-commerce consultancy for e-commerce and direct-to-consumer brands. For over a decade, we have partnered with some of the world’s most famous brands to design, launch, and scale their digital shopping experiences.

Our services are structured in three practices, modular yet holistically integrated:

• Strategy: Through an incremental and systematic approach, we help brands outline a strategy for launching and evolving their digital customer experience, from creating their roadmap to measuring business impact.
• Design: We transform brand initiatives into unique, immersive, and accessible experiences that not only reflect the brand's identity but also concretely impact KPIs across the entire discovery and conversion funnel.
• Development: Thanks to our development team's full-stack expertise, we are capable of integrating existing systems and creating bespoke solutions, both for the end consumer and for internal process orchestration.

What sets us apart is our ability to push the traditional boundaries of e-commerce, thanks to the strong technological expertise of our team and the use of processes and best practices borrowed from the world of Consumer SaaS, combined with a deep understanding of the retail and direct-to-consumer industries, matured by working alongside some of the most innovative brands in the US and Europe.

Our approach allows us to transform the shopping experience, elevating it from a sales channel to a true competitive advantage.

Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept online and offline payments, generate subscriptions and create physical and virtual cards. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.

Trusted Shops’ Community of Trust brings together over 32,000 e-commerce businesses and 40 million consumers, offering essential tools to enhance the shopping experience and drive growth. By collecting authentic reviews, you can:

• Continuously monitor and improve service quality.
• Reduce the cost-per-click of advertising campaigns (by up to 17%).

The Trusted Shops Trustmark, achievable with positive reviews, allows you to:

• Instantly build consumer trust.
• Boost conversions, with average increases ranging from 5% to 15%.

Additionally, the Trustmark enables you to offer Buyer Protection free of charge, providing benefits such as:

• Peace of mind for shoppers.
• An average 10% increase in cart value.

Trusted Shops operates in 16 markets, supports 12 languages, and partners with e-commerce businesses to build trust, strengthen reputations, and improve results.

OnShop is the first payment method that allows online purchases without the need for a credit card, wallet or bank account. Our vouchers can be purchased in cash and ensure that everyone has the opportunity to purchase online products and services.

The OnShop vouchers are distributed at more than 100,000 points of sale, including bars, tobacconists, supermarkets, electronics stores and authorized retailers.

OnShop is a safe and confidential payment method: it is prepaid, owned by the bearer, available in fixed denominations from € 10 to € 300 and it is disposable.

BENEFITS: For Merchants joining the OnShop circuit, there are numerous advantages:

• Increased sales
• No fixed costs
• 100% earnings guaranteed
• Simple and immediate integration
• New customer base

Accept cash payments on your e-Commerce Offer your customers the option to pay without a credit card or bank account.