Ecommerce Italy 2025

By leveraging our extensive network of carriers, both within and beyond DHL Group, we provide tailored solutions to meet the needs of e-commerce players and various sales channels. With over 10 years of experience in developing B2C distribution solutions for Germany, where innovative delivery options have set early market standards, we now offer Europe-wide solutions that consider local differences and the dynamic evolution of consumer preferences. Our affordable cross-border solutions adhere to local standards, making deliveries more flexible, returns more convenient, and logistics greener. We provide simplified access to a rapidly growing network of over 140,000 lockers and parcel shops, meeting the expectations of large e-commerce players and start-ups alike.

Discover the solutions we offer to unlock the full potential of your B2C exports!

Italy's leader for conversational AI-based virtual assistants that helps businesses evolve their customer experience through next-generation AI Agents

Shopware provides high-performance B2C and B2B ecommerce solutions, enabling global businesses to scale rapidly and efficiently. By combining the robust security of open-source technology with the agility modern businesses demand, Shopware delivers cutting-edge innovation, reliability, and unmatched adaptability— while being fully GDPR-ready and accessible for all users. With cutting-edge, ready-to-deploy features and a headless, API-first architecture, Shopware offers the flexibility to craft tailored, best-of-breed strategies that drive sustainable growth. Trusted by over 50,000 companies worldwide and supported by an extensive partner ecosystem, Shopware is built to adapt and evolve alongside the ever-changing market landscape.Top industry analysts, including Gartner, Forrester, and IDC, consistently recognize Shopware for delivering impactful solutions that prioritize efficiency and long- term success. Founded in 2000 by Co-CEOs Stefan and Sebastian Hamann in Germany, Shopware continues to lead the way in digital commerce innovation and performance.

For over a decade, we have been partnering with some of the world’s most famous brands to design, launch, and scale their digital shopping experiences.

Founded in Italy in 2011, Nebulab is an international e-commerce consultancy for e-commerce and direct-to-consumer brands. For over a decade, we have partnered with some of the world’s most famous brands to design, launch, and scale their digital shopping experiences.

Our services are structured in three practices, modular yet holistically integrated:

• Strategy: Through an incremental and systematic approach, we help brands outline a strategy for launching and evolving their digital customer experience, from creating their roadmap to measuring business impact.
• Design: We transform brand initiatives into unique, immersive, and accessible experiences that not only reflect the brand's identity but also concretely impact KPIs across the entire discovery and conversion funnel.
• Development: Thanks to our development team's full-stack expertise, we are capable of integrating existing systems and creating bespoke solutions, both for the end consumer and for internal process orchestration.

What sets us apart is our ability to push the traditional boundaries of e-commerce, thanks to the strong technological expertise of our team and the use of processes and best practices borrowed from the world of Consumer SaaS, combined with a deep understanding of the retail and direct-to-consumer industries, matured by working alongside some of the most innovative brands in the US and Europe.

Our approach allows us to transform the shopping experience, elevating it from a sales channel to a true competitive advantage.

Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept online and offline payments, generate subscriptions and create physical and virtual cards. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.

Trusted Shops’ Community of Trust brings together over 32,000 e-commerce businesses and 40 million consumers, offering essential tools to enhance the shopping experience and drive growth. By collecting authentic reviews, you can:

• Continuously monitor and improve service quality.
• Reduce the cost-per-click of advertising campaigns (by up to 17%).

The Trusted Shops Trustmark, achievable with positive reviews, allows you to:

• Instantly build consumer trust.
• Boost conversions, with average increases ranging from 5% to 15%.

Additionally, the Trustmark enables you to offer Buyer Protection free of charge, providing benefits such as:

• Peace of mind for shoppers.
• An average 10% increase in cart value.

Trusted Shops operates in 16 markets, supports 12 languages, and partners with e-commerce businesses to build trust, strengthen reputations, and improve results.

OnShop is the first payment method that allows online purchases without the need for a credit card, wallet or bank account. Our vouchers can be purchased in cash and ensure that everyone has the opportunity to purchase online products and services.

The OnShop vouchers are distributed at more than 100,000 points of sale, including bars, tobacconists, supermarkets, electronics stores and authorized retailers.

OnShop is a safe and confidential payment method: it is prepaid, owned by the bearer, available in fixed denominations from € 10 to € 300 and it is disposable.

BENEFITS: For Merchants joining the OnShop circuit, there are numerous advantages:

• Increased sales
• No fixed costs
• 100% earnings guaranteed
• Simple and immediate integration
• New customer base

Accept cash payments on your e-Commerce Offer your customers the option to pay without a credit card or bank account.

Calicantus provides organization, technology, and expertise to support brands by outsourcing, even temporarily, some of the critical activities of online sales. This approach significantly reduces time to market, investments, and operational costs. Key services include the Merchant of Record (MoR), proprietary ecommerce logistics, and multichannel customer care.

At Calicantus, we deeply believe in the value of partnerships and synergies among specialists. That’s why we actively collaborate with system integrators, performance marketing agencies, and communication agencies. This cooperation enables us to deliver cutting-edge solutions to our clients, ensuring maximum value and a competitive edge in the market.

WordLift leverages AI to transform e-commerce, delivering personalized customer experiences, boosting engagement, and driving sales. In today’s customer-focused market, personalization is key. WordLift’s AI tools empower businesses to tailor interactions, from curated product selections to personalized communications, converting casual visitors into loyal customers. With optimized search intelligence and real-time recommendations, WordLift helps brands create unique, data-driven customer journeys, increasing engagement and conversions by up to 30% while enhancing visibility on platforms like Google Shopping. AI-powered content generation and strategic internal linking ensure seamless shopping experiences, improving product visibility and attracting qualified traffic. By integrating GS1 Digital Link and Product Passport, companies can connect digital assets to physical products, driving deeper engagement and customer loyalty. WordLift’s AI solutions are designed to elevate e-commerce success, foster meaningful connections, and drive substantial growth.

Kaufland Global Marketplace is an all-in-one solution that allows online sellers to sell on all the Kaufland marketplaces with just one registration. The networked multi-marketplace technology allows centralised management of all offers, orders and product data from a single portal.

The all-in-one solution supports online sellers with many services at no extra charge which are necessary for successful growth in online business. Moreover, Kaufland’s services in the area of cross-border logistics simplify your online expansion into other countries.

This allows Kaufland Global Marketplace to offer its sellers an ideal infrastructure to grow both nationally and internationally and become a global player. This happens quickly and easily, as sellers avoid the lengthy process of building up their own resources.